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Below are our Management and Personal Development programmes. Please contact us for more specific information on these programmes and also for tailoring them to your needs.
Managing In A Changing Environment
Who This Programme Is For
All levels of staff, particularly team leaders, supervisors and managers who need to develop a culture of embracing change or who need to implement significant workplace change.
Key Learning Outcomes
- Understand the eight habits for successful large scale change
- Understand and increase the urgency factor
- Build a guiding coalition for change
- Be able to get the change vision right
- Be able to communicate for commitment
- Influence and empower action
- Be able to create and track short term wins
- Be able to ensure that the momentum is maintained
- Be able to ensure that change sticks
Included Modules
- Managing change, why bother?
- The challenge of the learning organisation
- The structure of change
- The human response to change
- Barriers to change
- The three stages
- Emotional versus Intellectual Acceptance of change
- Who moved the cheese
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Let's Get Motivated
Who This Programme Is For
Senior Executives and Managers who wish to change the fundamental thoughts of the people they work and associate with and deactivate self-defeating behaviours to ensure a productive and motivational environment.
Key Learning Outcomes
- The two ways people are motivated and how to identify them
- How to use TOTES (Triggers, Operators, Tests, Exists) to compel people to take action
- The 8 sources of success and personal power
- Why trying to motivate others with what excites you will generally fail
- Using Visual, Auditory, Kinaesthetic modes to help stimulate others into action and take responsibility
- Using sub modalities to create motivational environments
- Truisms and how to use them to create motivational patterns
- The Godiva Chocolate pattern - or how to enjoy a task you don't like but need to do anyway.
- Applying the Meta Model to your internal dialogue in order to look at old things in new ways
- Clarifying Meaning
- Identifying Limiting Behaviours
- Timelines - how to establish if people operate in time or through time and how this impacts upon levels of motivation.
Included Modules
- What does motivation mean?
- Can we REALLY motivate other people?
- Could the problem be YOU?
- The Three Step Method for Resolving Lack of Motivation
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Facilitation & Presentation Skills
Who This Programme Is For
All levels of staff who want to improve their overall communication skills and learn how to be an effective presenter and public speaker.
Key Learning Outcomes
- Provide participants with the primary skills necessary for effective facilitation of group interactions
- Introduce the concepts of whole brain thinking as it pertains to the 4 key preferences or personality types inherent in any group or audience
- Improve the self-confidence of participants with a view to enhancing their effectiveness both as facilitators and communicators
- Provide participants with a framework for creative thinking and problem solving in a group environment
Included Modules
- Prepare to blast off!!
- Understanding Outcomes
- The “Housekeeping” rules
- Who said that?
- How to take questions
- Structure
- Are we finished yet?
- Arguments
- Handling anxiety
- The principles of adult learning
- Body language
- Let the games begin
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Effective Interpersonal Communication
Who This Programme Is For
Anyone who wishes to learn more about or improve their interpersonal and communication skills i.e. our ability to transmit and receive information to and from others in a clear and meaningful manner
Key Learning Outcomes
- Effective interpersonal communication skills using the principles of sensory communication
- The effective use of verbal, visual and vocal communication
- The difference between passive and active listening
- Mental communication modes
- The importance of body language
- How to effectively communicate in meetings
- Diversity and how it impacts upon our relationship
- The neuro-linguistic communication model
- The Communication continuum
- The Win-Win Paradigm – keys to help us win in a win-lose world
Included Modules
- Paradigms, what are they?
- Cognitive Diversity
- Neuro-Linguistic Communication Module
- Relationship Strategies & The Communication Continuum
- Changing Mental Modes by Expanding our Circle of Influence
- Body Language
- Active versus Passive Listening (Can anybody who wants to, hear me?)
- Don't Stop Now, You're Killing Me
- How to Effectively Communicate in Meetings
- Win-Win Paradigm
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Conflict Resolution
Who This Programme Is For
Staff of all levels who wish to understand the nature and causes of conflict as well as learn how to deal with conflict more effectively
Key Learning Outcomes
- Recognise that conflict is neither 'bad' nor something to be avoided or suppressed. The only thing that is ‘good' or ‘bad' about conflict is how it is dealt with
- Diagnose the real cause of the conflict. Understanding that the presenting problem is often not the real issue, and how to get to the secondary cause
- Decide the tangible consequences of a conflict and whether it should be resolved or 'dissolved'
- Deal pro-actively with conflicts that occur between themselves and others
- Assist others in dealing with conflict by adopting a conciliatory role
- Understand what it takes to be both 'willing' and 'able' to effectively confront conflict constructively
- Realise that if staff members involved in conflict are to reach a settlement then they must be included as part of the solution. They will learn the rules of active listening and problem solving to achieve positive outcomes
- A seven step diagnosis and resolution procedure
- The use of positive verbal and negative communication
- Environmental elements to be considered
Included Module
- Conflict - good or bad?
- Diagnosing the cause of Conflict
- Creative abrasion - why is abrasion good for organisations?
- The three levels of conflict and how to approach them
- Determining the tangible consequences of Conflict
- Willingness to confront Conflict
- Mediation, Conciliation or Arbitration? Making the right choice
- Listening as a process for participants in the Conflict
- Problem Solving approaches
- The “circle of truth” as a means of bringing parties together
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Building Personal Power
Who this programme is for
Individuals who want to build confidence, learn to be more assertive, and increase their personal effectiveness.
Key learning outcomes
- Understanding self esteem and how can it be developed and maintained
- How to deal with difficult people
- The difference between aggression and assertiveness
- The importance of body language and appearance
- How to use personal space to build rapport
- How to maintain a positive attitude
- Giving and receiving feedback
- Projecting desired behaviours
- Pacing and leading skills.
- Voice influencing techniques
Included Modules.
- Your personal style survey
- Etiquette to build personal power
- Key traits to project self esteem
- Assertiveness skill and behaviours
- The concepts of self-fulfilling proficies
- Delegation and personal power
- Time management and your personal image
- Differentiating behaviours from personality
- The law of dissonance and a motivate and a catalyst for real change
- Power speak and using suggestive language and embedded commands.
- Developing your desired Identity.
- The eight sources of personal power.
- Reframing to change our paradigms.
The contents of this workshop uses Neuro Linguistic Programming (NLP) principles to enable self directed decision making and balance in life. By increasing our self image and aligning our beliefs and behaviours we achieve personal congruency and unleash our true potential and personal power.
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Stress Management
Who This Programme Is For
Anyone who wants to learn how to deal with and effectively manage stress in their lives and in the workplace.
Key Learning Outcomes
- To provide participants with a basic understanding of what causes stress and what happens to you when you are stressed
- Understand why people respond differently to stress
- To demonstrate that with effective time management and prioritisation, stress can be significantly reduced
Included Modules
- Defining Stress - it's causes and how to recognise it
- Why you should avoid that meat pie (before lunch!)
- Why men get "Beer Guts" even when they don't drink!
- Stress in the role of an Educator
- The Four basic levels of stress
- What's going on in your head?
- Your personal stress test
- Work's top 7 Stress Busters
- Why women use 7000 words a day (and men only 4000)
- Is that your eye twitching or are you winking at me?
- Why toilet breaks become social habits
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Eating Frogs and Toads
Who This Programme is For
Anyone who wishes to develop and increase personal effectiveness by improving and using innovative time management principles.
Key Learning Outcomes
- Understanding our own propensity to procrastinate
- How to take responsibility for meeting deadlines
- How to turn milestones into achievements
- The 4 Ds of task management
- How to “single handle” paperwork
- How to enjoy doing the things we don’t enjoy doing!
Included Modules
- There’s Never Enough Time
- Eating Frogs with Relish!
- Clarity of Purpose
- The Problem with Planning…
- Understanding Pareto
- The Importance of a Long Term perspective
- Single Handle Ability
- The Four Ds of Task Prioritisation
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