> testimonials

Past participants of "Customers First Programme" - Gold Coast City Council:

"Excellent delivery skills"

"Phil was magnificent, the best facilitator I have ever seen""

"At last a course that was enjoyable as well as relevant"

"The energy and diversity of activities was great"

Other valued clients

"Phil's depth of industry knowledge and sheer enthusiasm makes him a fantastic facilitator - our teams really benefit from all programs he delivers"
Nicholle Duce - HR Manager Tourism Queensland

"Phil successfully merges a highly informative session with real practical tools that can be utilised immediately. His inspirational style makes for an entertaining day - well worth participating!"
Darrel Blake - Flight Centre

"Phil's two day Negotiation program is the best I've attended and it improved my teams closure rate immediately."
Terry Hutchinson - General Manager Campbell Brothers Ltd

"At last a course that was informative and fun."
Tony Benyon - Director Gold Coast City Council

"Phil's comprehension of the negotiation process and his use of real travel situations results in a highly practical and usable structure with demonstrated results."
Paul Wilcox - Sunlover Holidays Tourism Queensland (now Flight Centre GHE)